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Shipping
Q: Where will the store's products be shipped from?
A: All our products will be shipped for you from the warehouse in France or Germany (if applicable), and will be delivered to you by a third-party logistics company (GLS or DHL). Note: The logistics company will stop updating the logistics information on weekends, but it will not stop delivering packages for you.
Q: Are all products in the store free shipping?
A: The products in the store are sent to the European area with free shipping.
Q: How can I track the logistics information of my order?
A: You can click this link to check your logistics information.
Q: How long does it take for these packages to delievery the destination?
A: Normally, after all packages are sent out, it will take 2-7 days to deliver to your destination (European area). If you have any logistics problem, please feel free to contact us, we will help you solve it.
Q: What payment methods can the store support?
A: Our store can support these payment methods: Visa, Master Card, Mastero, JCB, Klarna, American Express, Discover and Diners Club. You can choose one of them as your payment.